Long queue times are a common source of customer frustration, and can make the difference between securing a sale and missing an opportunity.
By deploying W1000 interactive kiosk solutions, businesses can deliver self-service for essential services such as ticketing and customer information – reducing queue times at the traditional point-of-sale. In addition to shrinking the risk of frustrated customers abandoning their journeys, self-service kiosks free more customers with larger baskets to complete their retail journey at the checkout: increasing average basket values and customer satisfaction.
Features & Benefits
Highlights
- Reduces queue times with self-service for lower-value, high-frequency transactions
- Increases average basket values by freeing employees to serve more customers
- Delivers high reliability in demanding environments with a robust, ruggedized design
- Enables high uptime with straightforward serviceability at the front end
- Reinforces the visual brand identity with a variety of color-customization options
- Maximizes valuable selling space with a compact footprint and optional wall-mount installation
Specifications
System components
- BEETLE system
- Touch screen
- Barcode scanner
- Printer
- Diverse non-cash payment options
Software
- Supports diverse operating systems
Services (optional)
- Global Deployment Services
- Availability Services
- Operational Services
- Automated processing of cashless transactions
